Make your feedback valuable

Make your feedback valuable

I was reading an article online recently with guidelines on how to leave great feedback – whether positive or negative – and it reminded me that at its core – feedback is a conversation. What I mean is that the words we choose in the feedback we...
My last dalliance with an irritating brand

My last dalliance with an irritating brand

A month ago my phone decided that its sure and steady trek to oblivion was getting tiresome and decided to quicken the pace. I had the phone for a year. It was a refurb – that’s refurbished for those who still take pleasure in avoiding the need to shorten...
The Covid pandemic and online reviews

The Covid pandemic and online reviews

The past two years have transformed our lives, no matter where we are in the world. In the coming years, behavioural psychologists will have a field day, filling academic journals with papers focused on the many and various ways that the Coronavirus has impacted our...
A review is an opinion shared

A review is an opinion shared

Something that came up recently got the ol’ brain box ticking over and took me to what some may call the bleeding obvious – a question that I imagined should have a universal and obvious answer – what is a review? It may sound simple, as we may think...
How to find tradies/businesses on NoCowboys

How to find tradies/businesses on NoCowboys

NoCowboys isn’t a directory in the traditional sense, it is a platform where Kiwis can contact businesses after reading reviews. Our verified reviews are a point of difference to other sites, such as job boards, and they are the best metric to guiding your...
98% read online reviews for local businesses

98% read online reviews for local businesses

For over a decade BrightLocal had conducted and published the results of its annual “Local Consumer review Survey”. Last year’s survey results were released a few weeks ago, but hey, we are in a global pandemic, so who is going to call them out for...