Summer’s coming. That means barbecues, long evenings outside, family and friends around, and making the most of our great Kiwi lifestyle. But take a good look at your outdoor entertaining area. Is the deck looking tired? Is the fence leaning? Is the patio more suited...
We’ve all got them. The dripping tap you keep meaning to fix. The fence that’s seen better days. The bathroom you’ve been talking about renovating for the past two years. At some point, you’ve got to stop putting these jobs off and get someone in to sort them out. But...
There is something I have never understood about the way some people choose tradies. They hand their job to a website, provide a few details about what they want done, and then wait for someone to be put in front of them. Why? If you are spending $2,000, $10,000 or...
I’ve been writing about online reviews for ten years. You would think, by now, I’d have a pretty good level of smarts when it came to using that knowledge in practice as a consumer. For the most part, I do. The toaster I bought a month ago, for example, was the result...
Every trade is different. An electrician may be rewiring a home, a builder constructing an extension, a plumber fixing a burst pipe, or a landscaper transforming a backyard. Yet despite these very different services, the language customers use in outstanding reviews...
Online reviews aren’t instructions on who to choose. They’re information that helps you make a better decision. We should never take them as ‘what to buy’ or ‘who to choose’ – instead we should delve further, look for...
