In reviews – 29th August ’23

In reviews – 29th August ’23

Looking back over the past week and to the weeks ahead – to rate the noteworthy, the cringeworthy, the good, the bad, the ugly, and the truly amazing. Rugby World Cup 2023 and it’s wide open Next weekend the Rugby World Cup kicks off in France with the...
Direct contact from customers puts you in charge

Direct contact from customers puts you in charge

There are various ways for businesses to attract new customers but some are better than others. The best methods of all involve active, motivated customers contacting a business, this is known as direct contact. It is far superior to the alternative – business...
The perils of positivity – read the reviews!

The perils of positivity – read the reviews!

We have known this for years and the research affirms it year in and year out – consumers aren’t just taken in by 4 and 5 star ratings – they want to read the actual reviews themselves. An article I read this week brought that into greater...