I've been in this game long enough to have learned quite a few things from customers and business owners alike about what makes a business successful, or not. Apart from the obvious factors, such as having the correct business apparatus - equipment, staff, tax...
We've written before about the importance of knowing which online reviews have more voracity than others and treating reviews on a business' own website with a good degree of suspicion. Again a New Zealand company is in the news for allegedly creating a false sense of...
Over the past month I've been planing an overseas trip and whilst all of it has been done online, I have found myself occasionally drifting into the occasional desire to actually speak to a human being, like one would have done in the not too distant past. What I...
Since NoCowboys began in 2006 our focus has been providing the best information for Kiwis to make informed choices before commissioning a business or tradie and now you can share your favourite businesses with family, friends, acquaintances, or, well anybody really!...
Following the deadly climate event unleashed upon Auckland and current mayor, Wayne Brown's much criticised leadership 'performance' I have been thinking about leadership, leaders, and the people who are incredibly good at leading and those who, well, aren't. In doing...
There's been a lot of discussion about online abuse in the past week, since the prime minister, Jacinda Ardern resigned and it is a sobering reminder of what online is, what it could be, and what it shouldn't be. It's important to remember that online is a human...
Every now and again we will get enquiries from Kiwis using our site or seeing NoCowboys reviews online. I thought it would be useful to point out a few important factors about online reviews and ours, in particular, to make the process of reading them easier. How are...
Around this time of year there is the usual slew of summaries of the worst and the best of the preceding twelve months - movies, TV shows, albums, political events, sporting successes, personal glories or failures. They tend to segue seamlessly into the obligatory New...
If ever you needed to be reminded to read the reviews before taking on a business to do work for you, a recent story on www.stuff.co.nz puts it into full focus. Christchurch business, Saxon Appliances is closing its doors after many years in business and Stuff...
We've all experienced criticism, it's part and parcel of human interaction but it's worth noting that there are stages of processing that feedback and how it is a journey toward resolution and something more valuable - acceptance. A recent article by Esther Bintliff...