I’ve been in this game long enough to have learned quite a few things from customers and business owners alike about what makes a business successful, or not. Apart from the obvious factors, such as having the correct business apparatus – equipment, staff,...
Over the past month I’ve been planing an overseas trip and whilst all of it has been done online, I have found myself occasionally drifting into the occasional desire to actually speak to a human being, like one would have done in the not too distant past. What...
We didn’t invent online reviews but we did pioneer their use and acceptance here in New Zealand and our platform is not only respected but trusted. We keep improving our services to keep in step with online developments so that Kiwis can choose the best...
We’ve all experienced criticism, it’s part and parcel of human interaction but it’s worth noting that there are stages of processing that feedback and how it is a journey toward resolution and something more valuable – acceptance. A recent...
Online shopping is not even the new normal – it’s just the normal. The past few years of the Covid pandemic has further increased consumer online spending to the degree whereby consumer behaviour has radically shifted. That means it pays to heed a few tips...
The plasterboard supply debacle that has hindered the building industry and caused needless delays is slowly dissipating, signalling good news for Kiwi builders and consumers. As reported by Nicholas Pointon in RNZ this week, “The plasterboard shortage has eased...
