I’ve been involved in online marketing and the review industry for a number of years and if there is one constant I hear from business owners, it is frustration about getting their customers to review their business. I’ve learned a number of valuable...
I was researching a story the other day and as often happens, an innocuous statement got me thinking. I love when that happens and I am constantly surprised by where it it can take my mind and make me think very differently about things I hadn’t considered...
Last Sunday I got to be part of a huge, raucous, and appreciative crowd at Auckland’s Spark Arena to see and hear Crowded House. This isn’t a review of their music, their talent, their endurance, their achievements, or their artistry. It’s a short...
This week marks the one year anniversary of New Zealand’s nationwide Level 4 lockdown and it is incredible how quickly the past 12 months have passed and how much we have changed. I can remember vividly the thoughts of impending doom as the whole country,...
One of the greatest challenges to the substance and veracity of online reviews is instilling confidence in the consumers who flock online to make their choices based on the opinions of others, whom they will likely never encounter in real life. Maintaining a...