From problem centre to value centre

From problem centre to value centre

An article by Jon Hall published by Forbes last year says that business owners need to move from managing their reputations online to actively marketing them. While the article has a distinct US flavour, the points he makes are just as valid in New Zealand. The...
A brave new world

A brave new world

My dad didn’t listen to what other people thought about tradespeople they’d employed. Instead, word of mouth to him was listening to what his friends said about the things we wanted to make our lives easier and telling us they were all death traps. Microwave?...