For decades, Boeing has been a leading light in the aviation industry, with a focus on technological advancement,, efficiency and safety. But in the past six months it has struck a potentially devastating issue with one of its aeroplanes after two fatal crashes that...
“Consumers don’t want to be guinea pigs”
Presentation is everything and more and more, online consumers are looking for particular things when they search for products and services online. If they don't see what they are looking for, then they are moving on to another business and product. For businesses...
Time for a change but not right now
When the Super 12 competition was being created, I was a student in Dunedin. I was raised in Christchurch and was a huge fan of Canterbury. After a few years at Otago, I developed split loyalties - between the team I had grown up with and a new one representing my new...
Zip codes and sea monkeys
When I was a kid I used to love poring over the advertisements for toys, magic tricks, and gimmicks in the back pages of comics. There were two items that myself, and my friends coveted the most - sea monkeys and the 1000 piece US Revolutionary War set. One thing...
Pointing fingers at other other generations is never a good idea
Inter generational verbal warfare has always struck me as a particularly dumb idea and this week an Astralian CEO of a multinational company created a huge amount of damage by deciding to stick the boot in to millennials. Muffin Break general manager, Natalie Brennan...
“Build it and they will come”
There's been a lot of talk recently about Eden Park. The future of the stadium is in serious doubt and requires substantial financial investment and support. Auckland ratepayers are being asked to take on $40 million in existing debt and $64 million maintenance costs...
Football gets it right – and dreadfully wrong
Sport tends to mirror the best, and the worst of real life and that is possibly its greatest attraction. Sure there's the drama, the comebacks, the domination, the fierce contests between rivals - but I think sports is at its greatest and most dire, when it reflects...
Consistent marketing wards off invisibility
For a business to survive and thrive it needs to be seen – that may sound overly simplistic but it’s true. Being seen is the key to attracting customers, accruing revenue and sustaining growth. To be seen, a business has to market its brand, goods, and services and it...
Plucking out a name and hoping for the best
In the past few weeks I have had to book some accomodation and travel for an upcoming overseas holiday. All of it has been done online. I haven’t exchanged one word with another human being, except for a quick online chat with the good people at Eurostar to ask what I...








