Because I am in the online review business, I read as much as I can about reviews, how consumers read and use reviews, and how much reviews help businesses online. Personally, I find the whole thing fascinating and so many times when I'm reading about consumer...
For the past few weeks I've been travelling in Europe, accompanying my father, on what may well be his last trip. He's a few weeks shy of 80 and the advancing years have slowed him down, without diminishing the joy he experiences from new adventures and encountering...
If you're reading this then it's likely that you have left feedback for a tradie or business on NoCowboys before. You may have done it because you were asked or you may have done it unsolicited because you were delighted with the work done, or perhaps unhappy. Either...
We started NC Web a few years ago because we kept hearing similar tales from registered NoCowboys business owners about dissatisfactory and unsavoury experiences some of them had with website developers, SEO companies, and hosting platforms. We decided that we could...
I've been in this game long enough to have learned quite a few things from customers and business owners alike about what makes a business successful, or not. Apart from the obvious factors, such as having the correct business apparatus - equipment, staff, tax...
We've written before about the importance of knowing which online reviews have more voracity than others and treating reviews on a business' own website with a good degree of suspicion. Again a New Zealand company is in the news for allegedly creating a false sense of...
Over the past month I've been planing an overseas trip and whilst all of it has been done online, I have found myself occasionally drifting into the occasional desire to actually speak to a human being, like one would have done in the not too distant past. What I...
Since NoCowboys began in 2006 our focus has been providing the best information for Kiwis to make informed choices before commissioning a business or tradie and now you can share your favourite businesses with family, friends, acquaintances, or, well anybody really!...
Each year a company in the US publishes the results of an annual survey examining online reviews and consumer behaviour. It's always a fascinating read and it continues to affirm how essential reviews are to consumers making online purchasing decisions. This year's...
Following the deadly climate event unleashed upon Auckland and current mayor, Wayne Brown's much criticised leadership 'performance' I have been thinking about leadership, leaders, and the people who are incredibly good at leading and those who, well, aren't. In doing...