No matter which country you live in some things stay the same – the professions that top off the lists of most distrusted professions. Across the board it is politicians and journalists that take top spots (or bottom spots) in polls regarding trust and reputation....
This week marks a special milestone in New Zealand history – 125 years since women were granted the right to vote. While it may seem ludicrous now that there was ever a time that women needed to fight so hard and for so long to be granted a fundamental right that men...
By virtue of its phenomenal ratio of wins against losses and draws, the All Blacks are the most successful team in sports. The New Zealand rugby public has become so used to their national team beating other nations in test matches that losses are considered too much...
For a while I have been thinking about one of the more remarkable statistics about online reviews that has been steadily increasing in the past few years. I thought about it again after reading a news story about a roofer in Dunedin who has allegedly done a runner and...
About eight years ago I had to attend a conference in Sydney and after booking a fare looked online for accommodation. I searched by location and made my choice on price. So long as I was close enough to the venue and the price was right, then I was happy, or so I...
In a case of life mirroring fiction, a recent insidious email scam bears some striking resemblances to an episode of UK TV show Black Mirror, where a visitor to online porn sites is blackmailed and coerced into undertaking a number of criminal activities to supposedly...
A recent news story about a campground operator in Gore, Southland got me thinking about online reviews, goodwill, and word of mouth. The traditional method of spreading goodwill about a business was analogue and worked perfectly well in the pre-digital age. One...
A renowned writer once famously wrote that there's no such thing as a second act in American lives - meaning that it's not possible to change, to reinvent, to forge a new path. F Scott Fitzgerald's epigram isn't a truism and wasn't intended to be. Reinvention is part...
I speak to thousands of business owners each year – from sole traders with a crew of one - doing everything from the actual work, the invoicing, the quoting, the tax, the marketing, the bookkeeping, the advertising and everything else involved with running a business,...
One of the facets of being successful in business is adhering to the principle of proactivity – staying ahead of the game, being prepared, having plans and strategies in place to ensure that when anything happens there is a solution to take care of it. Oddly enough,...