New Zealand

The benefits of the unreasonable negative review

The benefits of the unreasonable negative review

I read an interesting article online recently that confirmed many of the things I already thought about a particular kind of negative review - the unreasonable one - and how useful and powerful they are for the businesses that receive them.  The study, to be published...

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Tipping our hats to the no cowboys

Tipping our hats to the no cowboys

There are some professions that get a rough deal  - that are perceived by some in negative ways because of past experiences or through word of mouth. Tradespeople are one such sector and in my opinion the vast majority of them would have to be some of the most hard...

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It’s space Jim, but not as we know it

It’s space Jim, but not as we know it

I've been thinking about virtual space for a while - not only because it is the strange, necessary and contested space of digital marketing - but because of the disappointing manner in which some of the more gargantuan online entities have shifted and melded to become...

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Consensus, consensus, consensus

Consensus, consensus, consensus

Sometimes I find myself just going 'wow', when I think about how much the world has changed in the past six months and how it continues to alter and shift as we all negotiate our way through the social, cultural and economic impacts of the Covid-19 pandemic. Each day...

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Why does Facebook get a free ride?

Why does Facebook get a free ride?

For a while Facebook has described itself as a social network but in truth and reality it is barely that at all. It is a marketplace, an advertising platform, and as we have discovered in the past few years - a purveyor and seller of personal information, a tax dodger...

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Easily manipulated and poorly monitored . . .

Easily manipulated and poorly monitored . . .

A recent story in the New Zealand Herald highlighted the huge pitfalls in the US owned search engine monopoly's review practices. Google reviews are not monitored, they are not screened, and they are difficult to remove if manipulated. This can lead to huge harm to a...

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Level 2 and beyond

Level 2 and beyond

On Monday, 11th of May, cabinet will meet to decide whether New Zealand eases lock down restrictions and moves down to Level 2, in 48 hours. In all probability, the low number of new daily cases that we have seen in the past few weeks, as well as the overwhelmingly...

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