Online shopping is not even the new normal - it's just the normal. The past few years of the Covid pandemic has further increased consumer online spending to the degree whereby consumer behaviour has radically shifted. That means it pays to heed a few tips and...
The plasterboard supply debacle that has hindered the building industry and caused needless delays is slowly dissipating, signalling good news for Kiwi builders and consumers. As reported by Nicholas Pointon in RNZ this week, "The plasterboard shortage has eased...
Sure, it's been snowing where it usually doesn't this time of the year but it's Spring - the time to pay some attention to your home, inside and out. With the weekends hopefully warning up, there will be time to take care of small and large jobs that'll have your...
Petrol prices, groceries, interest rates, and inflation are all on the rise, practically everywhere in the world, and in New Zealand we have the added frustration of a scarcity of essential building supplies to satisfy what is touted as a 'building boom'. All the...
To have pioneered online reviews in New Zealand and to have kept in step with an ever changing digital landscape for over 16 years is no mean feat. That we continue to evolve and grow Kiwi businesses online as well as offering the best information to consumers, isn't...
One need only glance at whichever news platform you prefer to know that we are currently in difficult times. Inflation and interest rates are rising, consumer prices for essentials are increasing and despite the government reducing fuel taxes, the cost of fuel keeps...
There's a few review platforms out there aiming to deliver the benefits of online reviews for businesses but failing as they do not actually focus on the key, as well as tangential benefits, of online consumer reviews. In essence they send out a message to customers...
I have a friend who runs a business - a financial advisor and accountant, whose services I use. She told me a story recently about a mysterious phone call she received a few months ago from someone she knew was an ex-employer who resented her leaving his business and...
I was reading an article online recently with guidelines on how to leave great feedback - whether positive or negative - and it reminded me that at its core - feedback is a conversation. What I mean is that the words we choose in the feedback we leave are...
Online reviews are to meant give guidance to our peers based on our experiences and subjective opinions. Unfortunately, if allowed to be, they can also be used to damage the reputations of businesses when absolutely no service was provided or product purchased. When...