No matter which country you live in some things stay the same – the professions that top off the lists of most distrusted professions. Across the board it is politicians and journalists that take top spots (or bottom spots) in polls regarding trust and reputation....
This week marks a special milestone in New Zealand history – 125 years since women were granted the right to vote. While it may seem ludicrous now that there was ever a time that women needed to fight so hard and for so long to be granted a fundamental right that men...
For a while I have been thinking about one of the more remarkable statistics about online reviews that has been steadily increasing in the past few years. I thought about it again after reading a news story about a roofer in Dunedin who has allegedly done a runner and...
A recent news story about a campground operator in Gore, Southland got me thinking about online reviews, goodwill, and word of mouth. The traditional method of spreading goodwill about a business was analogue and worked perfectly well in the pre-digital age. One...
A renowned writer once famously wrote that there's no such thing as a second act in American lives - meaning that it's not possible to change, to reinvent, to forge a new path. F Scott Fitzgerald's epigram isn't a truism and wasn't intended to be. Reinvention is part...
I speak to thousands of business owners each year – from sole traders with a crew of one - doing everything from the actual work, the invoicing, the quoting, the tax, the marketing, the bookkeeping, the advertising and everything else involved with running a business,...
Businesses are always looking for ways to increase profit and in this series we will be offering some tips on ways to do exactly that - without having to invest much at all. These pointers involve doing little things, that will steadily grow the bottom line. How to...
In business it's critical to build a customer base while holding on to existing ones. Knowing what consumers are looking for in every transaction is a vital part of ensuring your business stays healthy and thrives. The most successful businesses do a number of things...
Looking back over the past weeks and to the weeks ahead – to rate the noteworthy, the cringeworthy, the good, the bad, the ugly, and the truly amazing. Tradies Each week I sift through the online news looking for inspiring stories to lift the gloom. Truth be told,...
Looking back over the past weeks and to the weeks ahead – to rate the noteworthy, the cringeworthy, the good, the bad, the ugly, and the truly amazing. In reviews 28 July '23 The health benefits of coffee Don't tell anybody but one of my last thoughts at night is how...