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How to leave a great review

How to leave a great review

When you're leaving feedback for a business there a few things to keep in mind to ensure those who read it get the real benefit of your opinion. After all, that's what feedback is, your experience of the service you paid for or a product that you bought and...

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Too little, too late?

Too little, too late?

Since last Wednesday when the US held elections for president, congress and half of the senate, as well as a myriad of other public positions, the world has focused on the results as they came in, in fits and starts, until at the presidential level, Joe Biden had won...

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How good it is to be lost in a crowd again

How good it is to be lost in a crowd again

It's certainly been the strangest year most of us have experienced and much of how we go about our lives has changed. The Covid-19 pandemic has dominated our thoughts and actions and there is every sign that we still have a way to go, before vaccination and opening up...

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All good things take time

All good things take time

I've come to realise one very important difference between businesses that value their reputation and those that don't. In essence it boils down to one very critical factor, that if managed correctly, garners significant returns, while if done incorrectly can be...

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Marketing a reputation in boom times and bust

Marketing a reputation in boom times and bust

Marketing is a vital element to every business’ success and viability. Like other essentials, it needs to be nurtured and more importantly – it requires a commitment – to ensure that a business’ name, brand, and services are continually present where they are most...

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