Cricket is a marvellous game. It's a contest of skill, patience, aptitude and derring do. It's also sometimes as cruel as all hell. The final of this year's World Cup saw the Kiwis and England play out what well may be one of the most intriguing and dramatic one day...
Etiquette is not a universal truth
Etiquette is a strange concept. While some would think that there was a right way of doing something, based on their own notion of manners or social niceties, others will have an entirely different point of view and will act accordingly. Driving is a great example,...
UK regulators in mission to stop the sale of fake reviews
With every innovation comes those looking to exploit it through manipulation and fraud. Online reviews are no different and the unscrupulous go to great lengths to make money out of the sale and dissemination of fake reviews. In the UK, the Competition and Markets...
How free is our freedom of expression?
Yesterday a Christchurch man was sentenced to 21 months in jail for disseminating the video posted to Facebook by the perpetrator of the March Mosque attacks. His conviction has raised issues and questions about hate speech and free speech and the rights of...
We want the world and we want it now!
The other day I was driving through a part of Auckland I used to live in, when I first came up from Christchurch, many moons ago. The small assortment of shops remained the same, all apart from one glaring omission - the video store. What had now become yet another...
Kiwi leadership grabs global attention
Now that the Australian election is done and dusted and Scott Morrison and the Liberal/National coalition returned to power, it's a good time to pay some attention to a story that emerged a few weeks ago, regarding our cousins across the ditch and their preferred...
I’ve got a golden ticket
Along with millions of children (and adults), I was enthralled with Roald Dahl's magical Charlie and the Chocolate Factory and the subsequent 1971 film, starring the ethereal Gene Wilder as Willy Wonka. Children love many things and two of the most enduring are...
Boeing has a lot to do to restore trust
For decades, Boeing has been a leading light in the aviation industry, with a focus on technological advancement,, efficiency and safety. But in the past six months it has struck a potentially devastating issue with one of its aeroplanes after two fatal crashes that...
Great businesses deserve great customers
I was talking to a business owner the other day, and he was telling me about a recent experience where he had sighted a job and gave a customer a verbal quote. This 'lead' had come from a jobs board site and he costed the job and gave an estimate, that he was told by...
Air New Zealand tops reputation lists in NZ and Australia
For years our neighbours across the ditch have laid claim to Kiwi successes and achievements - think the mighty Pavlova, Crowded House, Russell Crowe, Phar Lap, Lamingtons, and lolly cake. This year, again, they have voted our national airline their most trusted...









