Do you check recent reviews on businesses before you use them? A recent story in the Kiwi press highlights again just how valuable reviews are... These days it's critical to spend a bit of time choosing the right tradie or service provider online before you pick up...
Looking back over the past week and to the weeks ahead - to rate the noteworthy, the cringeworthy, the good, the bad, the ugly, and the truly amazing. Rugby World Cup 2023 and it's wide open Next weekend the Rugby World Cup kicks off in France with the first game...
Looking back over the past weeks and to the weeks ahead – to rate the noteworthy, the cringeworthy, the good, the bad, the ugly, and the truly amazing. NBR deep sixing opinion columns The New Zealand Herald reported last week that the NBR (National Business Review)...
Looking back over the past weeks and to the weeks ahead – to rate the noteworthy, the cringeworthy, the good, the bad, the ugly, and the truly amazing. Not all heroes wear capes Seems we all need a reminder about social etiquette and respect every now and again and...
Your reviews are online to reassure your customers; to provide them with the peace-of-mind they require to consider even picking up the phone and making contact but as a business owner, it's imperative you ask your customers a few questions when they first get in...
As always, I spent a few hours this week perusing the internet to see what new trends are emerging in marketing, consumer behaviour, and online reviews. A lot of it is just confirmation of what I already know but I will always read something that puts what we do at...
Since 2006 NoCowboys has given Kiwi consumers the essential information they desire before contacting businesses and at the same time we have been instrumental in helping thousands of New Zealand businesses grow and substantially increase their customer bases. The...
Over the years I've seen a number of business owners make one of the biggest marketing mistakes without thinking of the consequences to their business and it's so easily avoidable. Marketing a reputation is not something that you turn off because you are 'too...
The word iconic is terribly overused and often misapplied but for some reason it fits exactly when I think of the winner of this year's Reader’s Digest’s annual Trusted Brands survey. Ask any kid and they will tell you that one of their favourite things is chocolate,...
I've been involved in online marketing and the review industry for a number of years and if there is one constant I hear from business owners, it is frustration about getting their customers to review their business. I've learned a number of valuable lessons and...